Privacy Policy
Introduction
Outer-Known.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We collect information that you voluntarily provide when you:
- Create an account on our site
- Place an order for our products
- Subscribe to our newsletter
- Contact our customer service team
- Participate in surveys or promotions
This may include your name, email address, shipping address, payment information, and phone number.
Automatically Collected Information
When you access our site, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages you view and links you click
- Dates and times of visits
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about orders, products, and promotions
- Improve our website and customer experience
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Shipping carriers to deliver your orders
- Payment processors to handle transactions
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information, including:
- SSL encryption for all data transmissions
- Secure storage systems with limited access
- Regular security assessments and updates
- PCI DSS compliance for payment processing
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your information
- Receive your data in a portable format
Cookies and Tracking
Our website uses cookies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Deliver personalized content and ads
- Facilitate social media sharing
You can control cookies through your browser settings.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.
Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect information from children under 16.
Policy Updates
We may update this policy periodically. The updated version will be posted on our website with the effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us through our website’s contact form.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Consent
By using our website, you consent to the terms of this Privacy Policy.
Data Protection Officer
We have appointed a Data Protection Officer who can be contacted for privacy-related concerns through our customer service channels.
Complaints
If you have concerns about our handling of your personal information, you may file a complaint with the relevant supervisory authority.
Last Updated: September 2023